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Lighthouse for Public Safety

Community engagement

Every way your agency reaches its community.

Your residents, your social media, your PIOs and live incidents, run from one place. Small agencies use it. So do big-city communications bureaus.

Community resident app home screen
Community meeting details with a map
Report or request: send a tip, non-emergency report, compliment an officer

No cost · The Community Offer

Three pieces, claimed together.

Every public safety agency can claim The Community Offer at no cost: TrustedUpdate, CivicSocial, and one seat for three PIO Toolkit classes.

One included seat provides access to Public Information 101, The Solo PIO, and Setting Up a PIO Office. Begin when you’re ready.

  1. 01

    TrustedUpdate

    Your agency’s own home for official information.

  2. 02

    CivicSocial

    Social graphics with your badge, name and links already on them.

  3. 03

    One PIO Toolkit seat

    Public Information 101, The Solo PIO, and Setting Up a PIO Office.

The products

Four products. One sign-in.

Lighthouse Community

For your residents

Your agency's own app

Your residents get an app with your agency's name, badge and colors, on iPhone, Android and the web.

  • Report or request, with photos
  • Find your officer, station or beat
  • Meetings and news
  • Neighborhood groups
  • Resources for each division
  • Push alerts
CivicSocial

For your social media team

Social graphics, ready to post

Pick a design and your badge, name and links are already on it. Change the text, swap the photo and download it sized for every channel and print.

  • Seasonal and safety designs
  • Your brand kit saved for the whole agency
  • Every social size, plus print
  • Part of The Community Offer
CivicSocial graphic with an agency badge
PIO Toolkit

For your PIOs

Training for public information work

Courses, templates and guidance for public information work.

  • Short courses with certificates
  • Templates, checklists and worksheets
  • Articles and live briefings
  • One seat for three classes with The Community Offer
  • Free sign-up and membership plans
PIO Toolkit
TrustedUpdate

For your official word

A home you control

Your agency’s own home for official information, free of feeds that decide who sees what and without waiting on city or county IT. Post it and it’s live.

  • Part of The Community Offer
  • Closures, meetings, projects and incidents
  • One link for every channel
  • Your team posts directly
  • Correct rumors on the record
  • A command center when something big happens
An agency’s TrustedUpdate home page

Request a follow-up

Want us to follow up?

Leave your name and we'll reach out. No pressure at all.

See it with your own agency

We'll set it up with your agency's name and content.