Callouts with availability
Members answer Available, Unavailable or Available with limits. The coordinator confirms who goes, releases people and can call for more.
Wellness · Critical incident management
Critical incident management.
Call out your critical incident team, and know who is coming in minutes.
When something happens, the team lead sends a callout, sees who is available, confirms who goes, logs the engagement and follows up with everyone afterward.
Critical incident management
When it happens, minutes matter.
After a bad call, the team lead is on the phone trying to find out who can come. Some people show up uninvited, others never hear about it.
Critical incident management puts the whole callout in one place, and the lead keeps control of who deploys.
What it does
One incident board
Personnel, support team, updates, engagements and roll call on one board.
Ask for more help
A team lead can alert the agency-wide leads, who decide whether to widen the callout.
Check-ins afterward
Check in with everyone after the incident closes. A “needs contact” answer alerts the leads.
Requests from outside agencies
Turn it on and other agencies can ask your team for help through a public page.
Readiness and reporting
A readiness checklist with targets, and an annual activity report as PDF or Word.
Who uses it
- Critical incident team leads
- Coordinators
- Team members
- Clinical directors
How it fits
Critical incident management uses the same roster and peers as Peer support. People who have never signed in don’t get callouts.
One platform. Use just what you need. You stay in control.
Works with
Wellness Blueprint One place to take stock of your wellness program, plan it and show progress year over year. See it Wellness Peer support Run your peer team, from a confidential request to the report. See it Wellness Wellness App A paid app with your agency’s name on it, and one trusted place for help. See it Wellness Baseline 4PS Learn your own normal, and see how your body is moving vs baseline. See it Wellness · Operations Vault 4PS A private career record that goes with each person, from agency to agency and into retirement. See it Wellness · Operations · Community Lighthouse Academy A learning platform your agency can use to build, run and track its own training. See it
See it with your own agency
We'll set it up with your agency's name and content.