Who it's for
AgenciesSmall agenciesIndividualsStates and regionsNonprofits and partnersNo cost · Community · The Community Offer
TrustedUpdate, CivicSocial, and one seat for three PIO Toolkit classes, all claimed together for your agency.
TrustedUpdate is your agency's own page for official information: closures, meetings, projects and incidents, posted by your team with no IT ticket. CivicSocial gives you ready-to-post social graphics with your badge, name and links already on them. One included seat provides access to Public Information 101, The Solo PIO, and Setting Up a PIO Office. Begin when you’re ready.
What’s included in The Community Offer
Your agency’s own home for official information, away from the noise of social media and without waiting on city IT.
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One seat for three PIO Toolkit classes, with certificates: Public Information 101, The Solo PIO, and Setting Up a PIO Office.
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Social graphics with your badge, name and links already on them, sized for every channel and for print.
TrustedUpdate
Feeds decide who sees your posts, and your own website usually waits on city or county IT. TrustedUpdate gives your agency a home for official information that you run yourself. Share one link everywhere, and it always leads back to you.
PIO Toolkit classes · One included seat
Practical, self-paced classes built by people who have done the work, with a certificate when you finish. One included seat provides access to Public Information 101, The Solo PIO, and Setting Up a PIO Office. Begin when you’re ready.
Intro · about 3 hours · 6 lessons
The role, the reality and the first 90 days
The place to start for anyone doing public information work, whether you were hired for it, volunteered or are covering communications on top of another job.
Intermediate · about 2.5 hours · 6 lessons
Systems, survival and making your case
More than a third of government communicators work completely alone. Build the systems that keep one person going, and make the case for more help.
Intro · about 3 hours · 6 lessons
From scratch
For the communicator who has been asked to build a communications function where none really existed: what to set up first, and how to make it last.
CivicSocial
Pick a design for heat safety, National Night Out, hiring or the holiday coming up. Your badge, name and links are already on it. Change the text, swap the photo and download it sized for every channel.
How claiming works
Find your agency and tell us who you are. Your PIO or community affairs lead becomes the one authorized contact for The Community Offer.
A short call with our team, and a quick confirmation from your command staff, verifies your agency.
Upload your badge and add your agency name and links once. Every page and every graphic carries them from then on.
Open your first TrustedUpdate page and post your first graphic. Your included seat for the three PIO Toolkit classes is there when you’re ready.
No cost · Provided to every public safety organization in the country
TrustedUpdate, CivicSocial, and one seat for three PIO Toolkit classes. The tools to reach your community, at no cost, for every agency.
Lighthouse is a public benefit corporation, independently owned and in it for the long haul.